Terms of Service

1. Scope of Services

Skyvora provides two categories of services: (a) website design and development for restaurants and dental clinics, including hosting, domain registration, and SSL setup as included in the applicable package; and (b) remote IT support services for home users and small businesses, including troubleshooting, virus and malware removal, managed antivirus, and related technical assistance. The specific deliverables for any project or plan will be described in your quote, invoice, or order confirmation.

2. User Responsibilities

• Provide accurate, current, and complete information when requesting a quote, placing an order, or requesting support.
• Provide timely content, feedback, and approvals needed to complete website development projects.
• Maintain the confidentiality of any login credentials issued to you.
• Grant remote access to your device only when you intend to authorize a support session, and supervise that session as you see fit.
• Use our Site and Services only for lawful purposes.

3. Payments

Website development projects are billed according to the payment schedule outlined in your quote or invoice, which may include a deposit and a final payment due at launch. IT support plans are billed on a recurring monthly or annual basis, as selected at signup, and one-time support sessions are billed at the time of service. All fees are quoted in U.S. dollars and are due as specified. Late or failed payments may result in suspension of services.

4. Intellectual Property

Upon full payment for a website development project, you receive a license to use the final website design and content we create specifically for you. Skyvora retains ownership of its underlying tools, frameworks, templates, and proprietary code that are not unique to your project. All content on this Site, including text, graphics, logos, and the Skyvora name and mark, is the property of Skyvora Services LLC and may not be copied or reused without permission.

5. Limitation of Liability

To the fullest extent permitted by law, Skyvora Services LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of data, revenue, or business opportunity, arising out of your use of our Site or Services. Our total liability for any claim arising from our Services shall not exceed the amount you paid to Skyvora for the specific service giving rise to the claim.

6. Service Availability

While we strive to make our IT support services available 24 hours a day, 7 days a week, we do not guarantee uninterrupted availability. Scheduled maintenance, technical issues, or events outside our reasonable control may occasionally affect availability of our Site or Services. Website hosting uptime, where included, is subject to the terms of our underlying hosting provider.

7. Governing Law

These Terms are governed by and construed in accordance with the laws of the United States and the state in which Skyvora Services LLC is registered, without regard to its conflict of law principles. Any disputes arising under these Terms shall be resolved in the courts of competent jurisdiction in that state.

8. Changes to These Terms

We may revise these Terms from time to time. The updated version will be indicated by a revised "Last updated" date. Continued use of our Site or Services after changes take effect constitutes your acceptance of the revised Terms.

9. Contact Information

Questions about these Terms can be directed to:

• Email: support@skyvorasvcs.com
• Phone: +1 (307) 288-2776